Privacy Policy

Last Updated: June 20, 2026.

At Casino Peaches, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide when using our services at casino-peaches-uk.com. This policy is drafted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you consent to the data practices described in this policy. If you do not agree with these practices, please discontinue use of our site immediately.

Data Controller Information

For the purposes of applicable data protection laws, Casino Peaches is the data controller. If you have any questions, concerns, or requests regarding your personal data, you may contact our dedicated Data Protection Officer at: [email protected].

Information We Collect

To provide you with a high-quality gaming experience, we collect various types of information:

  • Personal Identification Information: This includes your full name, date of birth, residential address, email address, and telephone number. We collect this to verify your identity and age, as required by the UK Gambling Commission (UKGC) regulations.
  • Technical and Usage Data: We automatically collect data regarding your device, IP address, browser type, operating system, and your activity on our site (such as game history and session duration).
  • Financial and Transactional Data: We collect information regarding your deposits and withdrawals, including payment method details. We support secure local payment methods such as Visa, Mastercard, and various e-wallet solutions tailored for the UK market.
  • Regulatory Documentation: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) mandates, we may require copies of government-issued identification, utility bills, or proof of source of funds.
  • Correspondence Data: Records of all communications between you and our support team, including emails and live chat logs.

How We Use Your Data

We process your personal information only for legal and legitimate purposes:

  • Account Management: To create, maintain, and secure your player account.
  • Legal Compliance: To verify your identity, prevent fraud, perform credit checks, and fulfill our obligations under UKGC licenses and AML legislation.
  • Service Optimization: To analyze site performance, fix technical issues, and improve the functionality of our games and interface.
  • Marketing and Communication: Where you have provided explicit consent, we use your contact details to send updates, bonuses, and promotional materials. You may opt out of these communications at any time via your account settings or by contacting our support team.
  • Responsible Gambling: To monitor player behavior and provide mandatory support for those demonstrating signs of problem gambling, in line with UK social responsibility codes.

Data Sharing and Disclosure

We do not sell your personal data. We only share your information with third parties under the following conditions:

  • Service Providers: We engage trusted third-party processors to handle essential functions, such as payment processing, identity verification, and IT hosting. These partners are bound by strict contractual confidentiality obligations.
  • Regulatory Authorities: We may disclose your information to the UK Gambling Commission, law enforcement agencies, or other relevant bodies if required by law or to investigate fraudulent activities.
  • Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

International Data Transfers

While we operate primarily within the UK, certain third-party providers may process data outside the United Kingdom. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses or equivalent adequacy agreements, are in place to maintain the protection of your data consistent with the UK GDPR.

Data Security

We implement robust technical and organizational measures to prevent unauthorized access, alteration, or destruction of your data. This includes:

  • The use of advanced encryption technologies (SSL/TLS) for data transmission.
  • Regular security audits and system updates.
  • Strict internal access controls, ensuring that only authorized personnel have access to sensitive player information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, accounting, and regulatory requirements. Under UK AML regulations, we are required to maintain certain transactional records for a minimum of five years after the closure of your account.

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal data under certain circumstances, provided it does not conflict with our legal retention obligations.
  • Right to Object/Restrict Processing: You may object to the processing of your data for specific purposes, such as direct marketing.
  • Right to Data Portability: You have the right to request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the legally mandated timeframe.

Responsible Gambling and Safety

Casino Peaches is dedicated to providing a safe gaming environment. As part of our commitment to your well-being, we share information with relevant self-exclusion databases and support organizations such as GamStop and BeGambleAware. We reserve the right to process your data for the purposes of self-exclusion or to restrict your access to the platform if we believe your welfare is at risk.

Cookies Policy

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device that help us recognize you when you return to our site. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may impact the functionality of our gaming services.

Policy Updates

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be notified to you via email or through a prominent notice on our website. We encourage you to review this page regularly to remain informed about how we protect your information.

Contacting the Regulator

If you are dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK's independent authority set up to uphold information rights in the public interest.